aside from direct conversation channels, copyright also provides further support methods to assist users. These methods are designed to assist you navigate typical issues or discover solutions to regularly requested questions. Here are several handy resources:

Are living Messaging: We worth our customers’ time, so we’re launching messaging, which means customers can link with us once the time is right and carry on the dialogue seamlessly if they have to stage absent.

The person Agreement specifies the 1st way of Get hold of needs to be from the support.copyright.com platform. This really is finest for basic questions and feedback.

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pick out a unique password compared to 1 useful for your copyright account. activate two-aspect authentication on your email when you haven’t performed so now.[10] X analysis supply

The rationale for not releasing this info publically was dealt with in January 2015 by Charlie Lee in the BitcoinTalk Discussion board thread in which he mentioned:

Email assist: you are able to get to out to copyright by using email at [email protected]. present an in depth description within your trouble or inquiry, as well as their assist team will reply to you as quickly as possible.

they won't entertain issues apart from here suspicious account exercise. For other challenges, it is possible to either post a ticket on copyright’s assistance Middle or ping them on Twitter.

even so, this progress hasn't been with no its increasing pains as copyright assistance struggles to meet the developing assist quantity of its vast consumer foundation.

In-item help: Ease of use is very important, so this year we're creating a additional seamless support experience in just our iOS and Android apps. This suite of capabilities will deliver end users with the clever and customized self service experience, preserving customers time after they have questions.

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